Still unsure? Shoot us an email and we'll get back to you as soon as we can!

When collecting your cake, please ensure that you transport the cake in either the foot-well or boot space of your vehicle. Ensure the area is clean and clear before you arrive to pick up your cake.

Please be aware that placing a cake on a seat, lap or uneven surface even for a short journey may affect the stability and internal structure of the cake, which could result in irreparable damage.

It is strongly recommended to travel with the air conditioning on, keeping the area relatively cool and far from warm. The temperature affects the cake, a warm environment can result in the cake layers tilting and icing melting out of place and off your cake.

It is recommended that a cake is taken directly to it’s intended venue, as lengthy time spent in a vehicle may cause damage to your cake. If you do take it home prior to your event, ensure the cake remains in it’s packaging and kept out of sunlight, in a cool environment. Further transport to the venue should be made following the above guidelines.

When setting your cake up at the venue, please ensure that the cake is placed on an even & sturdy surface out of direct sunlight and/or a warm environment.

Consume your cake within 6 hours of it being placed outside of a cool environment/ refrigerator to prevent sickness and deterioration of the cake’s quality.

If there is an accident or any damage occurs to your cake prior to the event, contact Cakes by Sophie via 0432977278 with photographs and information of the damage done. If able and repairs are possible, a call out fee of $200 will occur.

If there are leftovers of the cake after your event, keep in a tight-sealed container and store in your refrigerator no more than one week.



Located in Narellan Vale, NSW.
Servicing the Sydney, Sutherland Shire, Illawarra and Southern Highlands region


Mon - Tues :

9am - 4pm



Shoot us an email

We are currently not taking new orders. 
When orders recommence, it will be communicated on our social media accounts. Thank you.

Please include:

  • Date of your event

  • Amount of servings required

  • Flavour 

  • Detail (the more detail, the better)

  • Inspiration pictures

Prior to sending through your enquiry, check out our gallery to see if your vision aligns with our signature textured buttercream style, 

It is also a great idea to check out our Price Guide and flavour options 

Please note: We are no longer offering novelty or fondant cake designs, only our signature textured buttercream and floral designs. 

There is a minimum spend of $500 per order.

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